BIMENT Riding Community Rules
These rules apply to training posts, Praise & Critique posts, images, comments, and replies in the BIMENT riding community. Training posts do not require a related product. Praise & Critique posts must be linked to a product, and posts created from a product page are linked to that product automatically.
1. Publishing and visibility
- Anyone may browse published posts without signing in.
- Publishing requires a signed-in account with a verified phone number or verified email address.
- New posts, images, comments, and replies are reviewed before they become public. A signed-in author can view pending content that they are entitled to view; other visitors can see it only after approval.
- Each account must be used by its owner and may not be sold, rented, shared, or controlled in bulk.
2. What we encourage
- Genuine product and riding experiences;
- Clear descriptions of equipment, conditions, problems, and suggestions;
- Product or installation images that do not disclose personal information;
- Information that helps other riders understand and use a product.
3. Prohibited content
Do not post unlawful material, fake reviews, harassment, advertising, malicious links, spam, or unrelated content. Do not upload another person's phone number, email, address, order number, identity document, precise location, face, licence plate, or copyrighted work without permission. Do not publish misleading installation, repair, or training guidance that may cause harm or property damage.
4. Image rules
- Each post may include up to four JPG, PNG, or WebP images, subject to the size limit shown on the page.
- Images must be relevant to the product or experience. Hide faces, licence plates, shipping labels, addresses, and contact details before uploading.
- Images are not shown to other visitors before approval. We may re-encode, compress, or remove metadata for security and presentation.
5. Review and moderation
Posts, images, comments, and replies first pass deterministic rules and then, where applicable, are sent by the BIMENT server to the Kimi Open Platform API for automated text or image safety review. High-confidence results may be automatically approved or rejected. Uncertain results, reports, safety or privacy disputes, provider failures, and retry exhaustion are sent for human review. Automated moderation is not used for profiling, credit assessment, differential pricing, or purchase eligibility.
We may approve, reject, unpublish, close comments on, or forcibly remove content under applicable law, our agreements, and these rules, and retain necessary moderation and audit records. Approval does not mean that BIMENT endorses or guarantees every statement in a post. Content involving product safety, failures, or after-sales matters may be referred to customer service and held for further review.
If you disagree with an automated or human moderation decision or believe that content infringes your rights, email service@biment.cn with the content ID, an explanation, relevant evidence, and your contact details. You may request an explanation, appeal the decision, and request human review. Except for urgent risks or cases where advance notice is prohibited, we will try to explain the decision.
6. Contact
- Operator: Anhui Baimeng Technology Co., Ltd. (安徽百梦特科技有限公司)
- Customer service and complaints: service@biment.cn
- Phone: Not currently available; please contact us by email.
